Freight or Property Claim

To avoid delay in processing your claim, please attach the appropriate documents detailing the shipment information and how the claimed amount has been calculated:

  • All associated invoices - including but not limited to: manufacturer's, wholesale, or original invoices to support the  cost of the claim 
  • Consignee's copy of freight bill bearing loss or damage notation 
  • Pictures illustrating both the condition of the freight and the  condition of the packaging, if applicable 
  • Itemized repair bill, if applicable
  • NMFC MUST be listed on the BOL 

Thank you!  A Northern Logistics Representative will contact within the next 30 days and please note submission of claims does not guarantee payment of the claim. The customer responsible for paying freight charges may not offset any part of freight charges on any outstanding loss and damage, overcharge, or over collected claim.

Our Locations

24/7 - 365

Clare

4915 E. Colonville Road
Clare, Michigan 48617
Free: +1 800 342 0783
Tel: +1 989 386 7556
Fax: +1 989 386 9922

Grand Rapids

7378 Expressway Dr SW
Grand Rapids, Michigan 49548
Free: +1 800 342 0783
Tel: +1 616 281 8210
Fax: +1 616 281 8213

Boyne City

827 Moll Drive
Boyne City, Michigan 49712
Free: +1 800 342 0783
Tel: +1 231 547 9660
Fax: +1 231 547 6681

Taylor

27050 Wick Road
Taylor, Michigan 48180
Free: +1 800 342 0783
Tel: +1 231 547 9660
Fax: +1 231 547 6681

Lansing

2700 Port Lansing Road
Lansing, Michigan 48906
Free: +1 800 342 0783
Tel: +1 989 386 7556
Fax: +1 989 386 9922